Chat moderation and replying to viewers
The Engage chat view brings connected chat into one workspace so you can read, reply and moderate without switching between platform dashboards.
A safe moderation routine
- Connect only the platforms you actively moderate.
- Keep the chat panel open during the broadcast.
- Reply from the correct destination and verify the account label before sending.
- Remove abusive or private messages according to your channel rules.
- Use slow mode, platform moderation and blocked-word tools where appropriate.
Chat polling and engagement activity are tied to active streaming, so an idle channel should not be treated as a live chat room. A delayed message may be platform-side; refresh the channel state before sending a duplicate reply. Never ask viewers to post passwords, payment details or private support information in chat.